In a consultation
One doctor, one patient, one treatment plan. Handwritten documents? Or filled in at the front desk?
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Why ReKi
Your team uses its software the way it was taught. Sometimes an extra step covers for a missing feature.
We want you to stop needing that.
Many daily habits are inherited and waste time. Some may not even be needed anymore. A treatment plan on a sheet of paper next to the computer; sessions booked one day at a time; commissions added up in Excel on the 1st of the month. They appeared when the software was built for something else, and the team found a way around it. ReKi starts from what a day in your clinic actually looks like.
In a course of rehabilitation
Ten days, four procedures a day, different therapists, rooms and machines. Bookings, changes of mind and cancellations scribbled on paper and sticky notes in the patient file.
The difference IS THE WORKFLOW
The reason an ordinary clinic system forces you into workarounds is exactly what makes medical rehabilitation different. And it is unique.
Where you're coming from
Every clinic has its own struggle
Pick what you use today. We'll tell you honestly what works well there, what's missing for rehabilitation, and the workarounds we see most often in practice.
A clinic system
A general clinic system is built around the consultation. It handles the patient record, invoicing and reporting well. But rehabilitation doesn't happen in a consultation: it happens over many days of procedures, across different people, rooms and machines. In assessments and reassessments. That's where the notebook next to the computer shows up.
What works well
- The patient record and the consultation
- Invoicing and the cash register
- Reporting to the health insurer
What's usually missing
- The treatment plan as a single thing, not scattered bookings
- Rooms and machines as resources in the same calendar
- Sessions left on packages and memberships
Typical workarounds
- The plan written on paper and copied at the front desk
- 40 bookings entered one by one; dozens of phone calls.
- Therapists asking for the paper file for every patient; dead time.
A booking app
A booking app handles the standard calendar and reminders, and it does that well. But it stops at time slot and therapist. It doesn't know what was done in the session, what was paid, how many sessions the patient has left or whether they're improving.
What works well
- Standard booking and rescheduling
- SMS reminders
- Online booking
What's usually missing
- The medical record and the treatment plan
- The link between payments and bookings
- Automatic scheduling of the plan and the patient's progress
- Payments and payment records
Typical workarounds
- The patient file kept on paper or in another program
- Payments noted down separately
- Therapist commissions worked out in Excel
- Endless notes scribbled on the patient's paper file
Excel and paper
Excel and a diary work when you have few patients and everything is under your control. The moment another therapist joins, a second room opens and patient numbers grow, the clinic starts depending on the availability and the priorities of the moment of whoever is at the front desk.
What works well
- Total flexibility
- No setup cost
- Everyone knows how to use it
What's usually missing
- One source of truth
- Room and machine clashes spotted in time
- Signed and archived documents
- Financial control
- Predictable scheduling
Typical workarounds
- Several "final" files
- Phone calls to find out who's free
- Consent forms in binders
- Paper patient files
- Printed tables with the daily schedule
The workarounds
What you do today only because your software can't do it any other way
We don't call them mistakes. They're smart fixes for a problem you shouldn't have. Here's what they become in ReKi.
Today
The doctor writes the plan on a sheet of paper. The front desk reads it, copies it out, then hunts for it again when the patient asks what comes next.
In ReKi
The plan starts in the consultation and reaches the front desk, the therapist and billing on its own. Nobody copies it anymore.
Today
Ten days with four procedures each means 40 bookings, entered one by one while the patient waits at the desk.
In ReKi
ReKi proposes the whole plan across therapist, room and machine, in the time window that suits the patient. The front desk checks and confirms, in 2-3 minutes instead of 40.
Today
At ten in the morning you find out two patients are waiting for the same machine, because the calendar only showed the therapist.
In ReKi
The machine is in the calendar, next to the therapist, and gets booked together with them. Machines with several places take patients until they're full.
Today
Sessions left on the plan are counted on paper, and the patient finds out their package has run out only when paying.
In ReKi
Every procedure has its own counter, which goes down with each session. The answer to "how many do I have left?" is on screen, up to date.
Today
On the 1st of the month, someone goes through the calendar to add up what each therapist did, so their commission can be worked out.
In ReKi
The commission is calculated when the therapist confirms the session, according to their own rates. At the end of the month you open the report and pay.
Same patient, two paths
Maria has a ten-day treatment plan
Lower back pain with sciatica, four procedures a day: exercise therapy, electrotherapy and massage. Here's what those ten days look like in each way of working.
In a general clinic system
In ReKi
With the doctor
In a general clinic system
The doctor finishes the consultation, then writes the medical letter and the procedures on a sheet of paper and hands it to Maria.
In ReKi
The doctor starts the plan from the consultation, with the ICD-10 diagnosis and a saved protocol. The plan is already in the system.
At the front desk
In a general clinic system
The front desk enters the consultation and the plan, then 40 bookings, calls around for therapists, checks the machines on a separate spreadsheet. Works out in their head how best to fit the procedures in. And Maria waits.
In ReKi
The front desk asks when she can come, ReKi proposes the ten days on free resources. Confirm, SMS, done.
In the treatment room
In a general clinic system
The therapist asks for the patient file and waits for the front desk to bring it, once they're done with the patient in front of them. The settings are on the sheet in the folder, the bookings and the plan handwritten. At the end the therapist adds their own notes to that same sheet.
In ReKi
The therapist has the procedure and its settings on their phone, records measurements during the session and confirms it. They can mark it as done, leave notes, cancel a procedure or mark a no-show. And they see the whole plan.
At payment
In a general clinic system
The front desk works out what was done and what's left, issues the receipt and notes the payment. Then checks the diary, on Maria's page, to see if there were other payments.
In ReKi
The amounts to pay are already generated from the plan. The receipt comes out of the cash register, the remaining sessions are visible in the patient record.
At reassessment
In a general clinic system
The doctor asks the front desk for Maria's file. They may make sense of all of it, or not, since it's handwritten. But they have to make a decision.
In ReKi
The doctor opens the reassessment and has the goals chart and the therapists' notes. They decide based on data.
With the doctor
In a general clinic system
The doctor finishes the consultation, then writes the medical letter and the procedures on a sheet of paper and hands it to Maria.
In ReKi
The doctor starts the plan from the consultation, with the ICD-10 diagnosis and a saved protocol. The plan is already in the system.
At the front desk
In a general clinic system
The front desk enters the consultation and the plan, then 40 bookings, calls around for therapists, checks the machines on a separate spreadsheet. Works out in their head how best to fit the procedures in. And Maria waits.
In ReKi
The front desk asks when she can come, ReKi proposes the ten days on free resources. Confirm, SMS, done.
In the treatment room
In a general clinic system
The therapist asks for the patient file and waits for the front desk to bring it, once they're done with the patient in front of them. The settings are on the sheet in the folder, the bookings and the plan handwritten. At the end the therapist adds their own notes to that same sheet.
In ReKi
The therapist has the procedure and its settings on their phone, records measurements during the session and confirms it. They can mark it as done, leave notes, cancel a procedure or mark a no-show. And they see the whole plan.
At payment
In a general clinic system
The front desk works out what was done and what's left, issues the receipt and notes the payment. Then checks the diary, on Maria's page, to see if there were other payments.
In ReKi
The amounts to pay are already generated from the plan. The receipt comes out of the cash register, the remaining sessions are visible in the patient record.
At reassessment
In a general clinic system
The doctor asks the front desk for Maria's file. They may make sense of all of it, or not, since it's handwritten. But they have to make a decision.
In ReKi
The doctor opens the reassessment and has the goals chart and the therapists' notes. They decide based on data.
What changes for each person
Everyone on the team changes something in the way they work
The change isn't the same for everyone. But in the end, it's good for everyone. Here's what goes away and what you get, by role.
Front desk
Leaves behind
Bookings entered one by one, phone calls to find out who's free, counting sessions, pencil notes in the corner of the file or sticky notes
Gains
A whole plan scheduled while talking to the patient, and clashes spotted before they happen. Full control over their own work. Instant answers to every patient question. Time and clarity.
The doctor
Leaves behind
The handwritten plan, piecing together the patient's progress from scattered notes, and the medical letter filled in with a pen.
Gains
Simple consultation forms that fill in the medical letter automatically.
The patient's history right in the consultation, and treatment plans as complex as they want.
Protocols they can reuse, and a reassessment that comes with the chart already drawn.
Printed documents, not handwritten ones. More time for the patient.
The therapist
Leaves behind
The questions "What do I have at 4 pm?", "Can I have Maria's file?", "How much am I getting this month?".
Gains
The day's schedule on their phone, with the settings for each procedure, and their commissions visible at any time. In-app notifications about free time between procedures. Control over how procedures are carried out. Commission earned so far, in real time.
The owner
Leaves behind
Numbers gathered from three places at the end of the month, calculations in Excel and the struggle to keep reports up to date.
Gains
Real-time visibility over the clinic, straight from their phone.
Payments, commissions, bookings, insurer caps, even how busy each resource is, for any period.
Moving from: I'll know once I find out, to I KNOW NOW.
Front desk
Leaves behind
Bookings entered one by one, phone calls to find out who's free, counting sessions, pencil notes in the corner of the file or sticky notes
Gains
A whole plan scheduled while talking to the patient, and clashes spotted before they happen. Full control over their own work. Instant answers to every patient question. Time and clarity.
The doctor
Leaves behind
The handwritten plan, piecing together the patient's progress from scattered notes, and the medical letter filled in with a pen.
Gains
Simple consultation forms that fill in the medical letter automatically.
The patient's history right in the consultation, and treatment plans as complex as they want.
Protocols they can reuse, and a reassessment that comes with the chart already drawn.
Printed documents, not handwritten ones. More time for the patient.
The therapist
Leaves behind
The questions "What do I have at 4 pm?", "Can I have Maria's file?", "How much am I getting this month?".
Gains
The day's schedule on their phone, with the settings for each procedure, and their commissions visible at any time. In-app notifications about free time between procedures. Control over how procedures are carried out. Commission earned so far, in real time.
The owner
Leaves behind
Numbers gathered from three places at the end of the month, calculations in Excel and the struggle to keep reports up to date.
Gains
Real-time visibility over the clinic, straight from their phone.
Payments, commissions, bookings, insurer caps, even how busy each resource is, for any period.
Moving from: I'll know once I find out, to I KNOW NOW.
How much time you get back
Almost 13 days of front-desk work a month. Without even counting the other roles.
We didn't put a cost on an hour. You can do that yourself, or work out how many new patients would fit into those hours.
~89 hours
Scheduling plans
144 plans × 37 minutes saved: 40 minutes in a general clinic system, 2–3 minutes in ReKi.
~17 hours
Questions and tasks
One question or task for every 4 procedures × 1 minute saved: "how many do I have left?", a payment, a rescheduled session.
~106 hours
Per month, in total
About 13 working days, two-thirds of a full-time front-desk job. ReKi costs €122 a month (excl. VAT) for a clinic with 1 doctor and the Medical Rehabilitation add-on.
~89 hoursScheduling plans
144 plans × 37 minutes saved: 40 minutes in a general clinic system, 2–3 minutes in ReKi.
~17 hoursQuestions and tasks
One question or task for every 4 procedures × 1 minute saved: "how many do I have left?", a payment, a rescheduled session.
~106 hoursPer month, in total
About 13 working days, two-thirds of a full-time front-desk job. ReKi costs €122 a month (excl. VAT) for a clinic with 1 doctor and the Medical Rehabilitation add-on.
The assumptions behind the calculation
- Volumes from a ReKi clinic in Romania in September 2026: 4,140 bookings, 144 consultations or assessments that start plans.
- 1 minute saved per question: the smallest realistic unit, so the calculation is conservative.
- The calculation leaves out the time therapists spend waiting for the handwritten patient file, the hours a manager spends working out commissions, and searching the diary for payments. The real number of hours could be much higher.
"It's hard to switch right now"
We know. That's why we don't ask you to change everything at once.
The most honest objection we hear: "ReKi would have been perfect if we'd started with it." The hard part isn't the data. The hard part is that people are used to a way of working, and new software seems to ask them to learn everything from scratch.
But a good part of what they do today is exactly the workarounds above. The ReKi workflow doesn't add steps on top of the old ones. It removes them. The front desk doesn't learn to book differently; it learns to stop booking 40 times. The doctor learns that writing a consultation in ReKi takes less time than on paper.
Don't just take our word for it. Let's see how you work today, and in the demo we'll show you the same day in ReKi.
Your clinic doesn't stop for a single day
We set up ReKi alongside what you use today. We agree on the switch-over day together.
Your data comes with you
We import patients and history from your current system, if they can be exported. You don't type in hundreds of patients by hand.
Everyone learns only what concerns them
The front desk, doctors and therapists are trained separately. Nobody just gets handed an 80-page manual.
We're still there after implementation
You write to us from the app and we answer in the app. Always.
What "built from scratch" means
ReKi isn't clinic software with a rehabilitation module bolted on
"From scratch" isn't a slogan. You can see it in how the system is designed underneath.
Resources work together
One booking takes up the therapist, the room and the machine at the same time, with each one's capacity. It isn't a calendar of people with a table of machines on the side.
The plan is at the centre, not the booking
Bookings, amounts to pay, package usage and commissions all start from the treatment plan.
Progress is measured
Protocols have goals with a starting value, a target value and measurement points. The reassessment comes with the chart already drawn. The patient finally gets it!
Resources work together
One booking takes up the therapist, the room and the machine at the same time, with each one's capacity. It isn't a calendar of people with a table of machines on the side.
The plan is at the centre, not the booking
Bookings, amounts to pay, package usage and commissions all start from the treatment plan.
Progress is measured
Protocols have goals with a starting value, a target value and measurement points. The reassessment comes with the chart already drawn. The patient finally gets it!
In short
The comparison, row by row
| General clinic system | Booking app | Excel and paper | ReKi | |
|---|---|---|---|---|
| Treatment plan scheduled automatically | Usually not | No | No | Yes, by therapist, room and machine |
| Rooms and machines as calendar resources | Rarely | Partly | No | Yes, with capacity |
| Therapist works from their phone | Rarely | No | No | Yes |
| Sessions left on packages and memberships | Partly | Partly | Manual | Automatic, every session, full control |
| Commission per procedure | Usually not | No | Manual | Automatic (add-on) |
| Clinical goals and assessments with charts | Usually not | No | No | Yes (add-on) |
| Invoicing, fiscal receipts, e-invoicing | Yes | Usually not | Manual | Yes; e-invoicing set up for Romania, other countries on request |
| Reporting to the health insurer | Yes | No | No | Yes, in Romania |
Treatment plan scheduled automatically
General clinic systemUsually not
Booking appNo
Excel and paperNo
ReKiYes, by therapist, room and machine
Rooms and machines as calendar resources
General clinic systemRarely
Booking appPartly
Excel and paperNo
ReKiYes, with capacity
Therapist works from their phone
General clinic systemRarely
Booking appNo
Excel and paperNo
ReKiYes
Sessions left on packages and memberships
General clinic systemPartly
Booking appPartly
Excel and paperManual
ReKiAutomatic, every session, full control
Commission per procedure
General clinic systemUsually not
Booking appNo
Excel and paperManual
ReKiAutomatic (add-on)
Clinical goals and assessments with charts
General clinic systemUsually not
Booking appNo
Excel and paperNo
ReKiYes (add-on)
Invoicing, fiscal receipts, e-invoicing
General clinic systemYes
Booking appUsually not
Excel and paperManual
ReKiYes; e-invoicing set up for Romania, other countries on request
Reporting to the health insurer
General clinic systemYes
Booking appNo
Excel and paperNo
ReKiYes, in Romania
Honestly
When is ReKi not the right choice?
We'd rather tell you now than after implementation.
Hospitals
ReKi is for medical rehabilitation and related specialties. It doesn't cover inpatient workflows, labs, the emergency department or intensive care; at least, not for now.
Clinics without rehabilitation
If you only do consultations, a general clinic system is enough. ReKi's strength is in plans, resources and sessions.
The doctor picks the therapist for every session
ReKi finds the right free therapist on its own. If your doctor assigns every session by hand, you lose exactly the advantage of automatic scheduling.
Very unusual workflows
We'll discuss them and look into them, but it might not be a match. ReKi isn't a Swiss Army knife.
Show us how you work today
In the demo we start from an ordinary day in your clinic, with your services, rooms and machines, and show you the same day in ReKi. Right in the app.